At Aptive Home Appliances, we strive to deliver your products safely and on time. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of orders placed through our website.
1. Order Processing
- Orders are processed within [X business days] after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
2. Shipping Locations
- We currently ship to all major cities across India.
- If your delivery location is not serviceable by our courier partners, we will contact you to arrange an alternative solution.
3. Shipping Charges
- Free shipping is offered on orders above [₹X amount].
- For orders below the free-shipping limit, a standard delivery charge of [₹X] will apply.
- Any additional charges such as remote area fees will be communicated before finalizing your order.
4. Delivery Timelines
- Estimated delivery time is [5–7 business days] for metro cities and [7–10 business days] for other locations.
- Delivery timelines may vary depending on product availability, courier service, and external factors (such as strikes, weather, or natural disasters).
- Aptive Home Appliances is not responsible for delays caused by third-party courier services.
5. Tracking Your Order
- Once your order is shipped, you can track it using the tracking ID provided in your email/SMS.
- For any delivery-related queries, you can also reach out to our support team.
6. Damaged or Missing Items
- Please inspect your package upon delivery. If you find the product damaged, defective, or an item missing, notify us within 48 hours of delivery with pictures/videos as proof.
- Claims made after this period will not be eligible for replacement or refund.
7. International Shipping
- Currently, we do not offer international shipping. We only deliver within India.
8. Contact Us
For shipping-related queries, please contact:
Aptive Home Appliances
📧 Email: aptivahomeappliances@gmail.com
📞 Phone: +918041491086
📍 Address: Shipping Policy